Measure customer satisfaction with customer problems requests and inquiries handling

Measure customer satisfaction with customer problems requests and inquiries handling - Context ()


generated_by	build_archi_xml.py::gen_proc_node_context_view
generator_path	pedro/capabilities/build_archi_xml_assign/build_archi_xml_assign.py
run_at	2026-10-19T19:19:03
view_type	process_context


Manage Customer Service
Plan and manage customer service contacts
Manage customer service problems requests and inquiries
Manage customer service problems requests and inquiries - Context
Plan and manage customer service work force
Plan and manage customer service work force - Context
Plan and manage customer service contacts - Processes
Evaluate customer service operations and customer satisfaction
Measure customer satisfaction with customer problems requests and inquiries handling
Measure customer satisfaction with customer problems requests and inquiries handling - Flow
Evaluate customer service operations and customer satisfaction - Processes
Manage Customer Service - Processes
Deliver Services
Deliver service to customer
Complete service delivery
Complete service delivery - Context
Deliver service to customer - Processes
Deliver Services - Processes
Develop and Manage Business Capabilities
Manage business processes
Manage process performance
Manage process performance - Context
Manage business processes - Processes
Develop and Manage Business Capabilities - Processes


Inquiry Resolution Record	Manage customer service problems requests and inquiries	Measure customer satisfaction with customer problems requests and inquiries handling
Problem Handling Satisfaction Scorecard	Measure customer satisfaction with customer problems requests and inquiries handling	Plan and manage customer service work force
Customer Interaction Record	Complete service delivery	Measure customer satisfaction with customer problems requests and inquiries handling
Customer Handling Performance Report	Manage process performance	Measure customer satisfaction with customer problems requests and inquiries handling